Each and every bag is designed and hand sewn by Anita, so construction problems are few and minor. Since the bags are made from repurposed leathers, they have that beautiful soft "broken-in" look and feel, which is part of their appeal. There will be little flaws in the leather at times but nothing to take away from its usefulness. These things are part of what gives each bag its character. However, if there is a problem with workmanship, please contact us within 14 days of your purchase, and we will be glad to make any repairs that might be needed at no cost to you. Other than construction flaws, all sales are considered final.
Each ReFind Originals handbag is truly one-of-a-kind. As a result, if you see one that you like, you should order promptly—no duplicates exist to replace it when it's gone.